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1 JOSELITO T. ROSALES -Most of our dog trainers and handlers The office was closed to the pub-
PCCI General Manager were greatly affected since there lic due to the pandemic, and this
were no more dog shows thus most of caused a huge volume of backlog.
the dog owners stopped the training Even though the Marikina office was
of their dogs. eventually opened, we were still left
-Licensing of the judges was also behind when it came to the process-
AS A PCCI SERVICE PROVIDER, HOW affected since they could no longer ing of papers. We went to the office
DID YOU PREPARE FOR THE ECQ?
conduct their judging practicum early so we can catch up with the pro-
cessing.
-Installed plastic dividers in the office
-Installed alcohol dispensers and hand 2 SYLVIA BABIERA PCCI implemented a coding policy
sanitizers for walk-in registration as well as the
-Provided face masks and face PCCI Registration Head dropbox system. The online registra-
shields to all employees tion and the registration thru LBC were
-Scheduled a skeletal workforce AS A PCCI SERVICE PROVIDER, HOW maintained throughout the period.
-Provided shuttle service to the em- DID YOU PREPARE FOR THE ECQ?
ployees
-Set up a common communication We had to learn and get used to:
system using Messenger -Sanitizing more often 3 KARWINA MAGTULIS
-We advised the employees to main- -Consider changing to practicing PCCI Executive Secretary
tain social distancing continuously stricter personal hygiene.
and to avoid going into crowded -Wearing mask, face shield and using AS A PCCI SERVICE PROVIDER, HOW
places alcohol. The PCCI provided every- DID YOU PREPARE FOR THE ECQ?
-Subject all employees to COVID thing to prevent spreading the virus
blood test and also provided transportation ser- Before the lockdown announcement,
vices to staff who had to report for the PCCI General Manager conduct-
work to ensure that they are safe. ed a meeting with all the staff to in-
form them about the changes that
AS A PCCI SERVICE PROVIDER, HOW AS A PCCI SERVICE PROVIDER, HOW may result from the ECQ. Thankfully,
DID YOU COPE DURING THE ECQ? DID YOU COPE DURING THE ECQ? social media allowed us to update
everyone easily.
-The office continued its operation -Adjusted to the new normal by lim-
thru its online registrations iting social gatherings and avoided The Board of Directors provided med-
-Set up another registration office at going to places with a lot of people ical assistance to all the staff, such as
the PCCI Activity Center in Marikina like malls. rapid testing, swab testing and vita-
City for walk-in registrations since it is a mins supplements for all the staff.
well-ventilated building. -The PCCI decided to close the of-
fice and opened the activity center AS A PCCI SERVICE
HOW DID THE NEW NORMAL AFFECT in Marikina for walk-in registration to
YOU AS A PCCI SERVICE PROVIDER? practice social distancing. PROVIDER, HOW DID YOU

-We cannot hold dog show events HOW DID THE NEW NORMAL AFFECT COPE DURING THE ECQ?
YOU AS A PCCI SERVICE PROVIDER?
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